Benchmarking Benchmarking: A Quantitative and Qualitative Look at southwestwardly Airlines and British Airways In todays competitive marketplace, all firms are liking ways to improve their overall achievement. One such yield of improvement, recently adopted by many firms, is benchmarking. Benchmarking is a improvement used to evaluate internal line of work adjoines. "In this analysis, managers run into the firms critical processes and outputs, baseline those processes, then compare the performance of each(prenominal) process against a standard outside the industry" (Bounds, Yorks, Adams, & amp; Ranney 1994).
To effectively improve a business process to maiden quality, managers must find a firm that is recognized as a global leader, not just the industry standard. do benchmarking requires tailor-made solutions, not just blind copying of another(prenominal) organization. bill and interpretation of data collected is the key to creating business process solutions. "B...If you want to get a full essay, order it on our website:
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